I couldn’t help but laugh when I ran across this video from Costs of Care: What if Your Hotel Bill Was Like a Hospital Bill?
I swear I recently had a very similar conversation with a health insurance company regarding the cost of a new wheelchair for my elderly aunt!
Although insurance covered the bulk of the cost (well over $5,000) my aunt still owed close to $2,000. The bill had a list of about 20 items related to the wheelchair, but neither side admitted to knowing anything about exactly what each charge was for.
The health insurance company (a Medicare Advantage plan) referred me back to the wheelchair company who then referred me back to the insurance company.
Being a responsible steward of her money, I just wanted a clear answer as to what she was paying for. No luck. I finally threw my hands up in frustration and just paid the bill.
How many patients do the same thing?
The persistent lack of transparency around health care pricing continues to plague us.
Costs of Care is an organization that encourages patients to be more informed about treatments and costs, and challenges health care providers to seek out new ways to deliver lower-cost, higher-value health care.
I’ve been reading their blog for years, as they publish both patient and care giver experiences of unnecessary care and inflated medical costs.
If you have a story of your own, consider sharing it with them.
The only thing that would have made the video more accurate is if the caller had been disconnected during the transfer, like I was 🙂